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Verizon Wireless uses Mantis for ticketing

Date Wed 17 December 2008 Tags mantis / ticketing / verizon

Many times, I’ve wished that I paid the $20 to get software for my Treo 700p to record phone calls. About a month or two ago, I had some issues with my phone and had to call Verizon Wireless. The poor woman was trying to open a ticket for …

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Update, Eventum/MySQLTicketing Integration

Date Thu 21 February 2008 Tags eventum / monitoring / mysql / programming / ticketing

Well I know I haven’t updated in a while. I have a whole bunch of links that I’d like to comment on, but things have been horribly busy. You can find the links in my “1-toblog” folder on del.icio.us (prefixed with “1-” so it shows up …

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Bug/Issue Tracking - Update / Review of Eventum

Date Mon 17 September 2007 Tags bug tracking / eventum / PHP / review / ticketing

So, after many hours of investigating potential bug/issue tracking packages, I have chosen one. And gone live with it, all in one weekend. After much evaluation, my final choice was Eventum from MySQL (I’m using the current version, 2.0.1). I will admit that it is not …

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Bug / Issue Tracking Software

Date Fri 07 September 2007 Tags bug tracking / bugs / bugzero / eventum / flyspray / otrs / rt / ticketing / trac

I recently posted the following to the DevShed forum in hope of an answer:

I’ve spent the last 48 hours reading up on bug tracking software. At the moment, I’m using the SourceForge tracker for my public projects and a custom (lightweight kludge) system for internal and customer-specific …

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  • Recent Posts

    • Verizon Wireless uses Mantis for ticketing
    • Update, Eventum/MySQLTicketing Integration
    • Bug/Issue Tracking - Update / Review of Eventum
    • Bug / Issue Tracking Software
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